Refund Policy

We want you to enroll with confidence. This policy explains when a refund may be available for a Metastack course enrollment.

Free Demo Class

Our demo class is free — there is nothing to refund, and no obligation to enroll afterward.

Eligibility for a Refund

A refund request may be considered if made within a reasonable period after enrollment and before a meaningful portion of the course content has been delivered to you, subject to review on a case-by-case basis. Specific timelines and conditions will be confirmed in writing (email) at the time of enrollment.

Non-Refundable Situations

• Requests made after the eligibility window confirmed at enrollment has passed
• Where a significant portion of live sessions has already been attended
• Where the enrollment was for a corporate/custom training engagement with separately agreed terms

How to Request a Refund

Contact us via the Contact page with your enrollment details and reason for the request. We will review and respond with a decision and, where applicable, expected processing time.

Processing

Approved refunds are processed to the original payment method where possible. Processing times can vary depending on your bank or payment provider.

Changes to This Policy

We may update this policy from time to time; the version in effect at the time of your enrollment governs your request.