Agentforce & AI Training
Agentforce & AI Training
Learn to design, build and govern autonomous AI agents on the Salesforce Einstein 1 Platform — Prompt Builder, Agent Builder, Data Cloud and real agentic use cases.
Course Overview
This course covers the AI layer of the Salesforce platform: how Predictive, Generative and Agentic AI differ, how Data Cloud grounds AI in real customer data, Prompt Builder for generative actions, and Agent Builder for designing autonomous Agentforce agents with topics, instructions and custom actions built in Apex and Flow — plus the Einstein Trust Layer for responsible AI governance.
Who Should Join
- Salesforce Admins and Developers ready to specialize in AI
- Consultants who want to lead AI/Agentforce implementations
- Business analysts exploring AI-driven service and sales automation
- Anyone curious about agentic AI who has (or is building) Salesforce fundamentals
Duration, Fees & Batch Options
| Duration | 12 weeks (live online sessions) |
|---|---|
| Batch Types | Weekday, Weekend, Morning & Evening batches — Live Online |
| Fees | Shared on enquiry, along with any current batch discount |
| Batch Dates | New batches start regularly — enquire for the next available date |
Curriculum & Modules
- Einstein 1 Platform overview
- Predictive AI vs Generative AI vs Agentic AI
- Where Agentforce fits
Projects & Assignments
- Service agent that deflects and resolves common support cases
- Sales agent for automated lead qualification
- Custom prompt template grounded in CRM + Data Cloud data
- End-to-end Agentforce capstone project with custom actions
Interview Preparation
New to the concepts? Start with our Agentforce Explained and Data Cloud Tutorial articles before your demo class.
Certification
Guidance is aligned to Salesforce's Agentforce and AI Associate/Specialist certification tracks as they evolve — since this is a fast-moving area of the platform, we keep the curriculum current with Salesforce's latest release notes.
Career, Demand & Salary
Agentforce & AI is best positioned as a specialization layered on top of Admin or Developer fundamentals, opening doors to AI-focused consultant, solution architect and implementation specialist roles as adoption grows.
As an emerging specialization, demand and compensation for Agentforce/AI skills are still forming across the Indian market — expect strong upside for early movers, but treat any specific salary figure you see for this niche as speculative rather than established.
Job Roles You Can Target
Who's Hiring
Salesforce professionals in India are hired across a wide range of organizations. This is general industry information — not a list of Metastack's specific hiring partners (see our Hiring Partners page for that).
Salesforce Implementation Partners
Consulting firms building early Agentforce pilots for clients
Enterprises Running Salesforce
Companies piloting AI agents for sales and service automation
Global IT Services
IT services firms building out dedicated AI/Agentforce practices
AI-Forward Startups
Product teams building on the Einstein 1 Platform
Frequently Asked Questions
Ready to start your Agentforce & AI journey?
Book a free demo class and get your questions answered live.